We accept Visa, MasterCard, Discover,
American Express, PayPal, Cashiers
Checks, Moneyorders and Western Union. For all
of you that want to pay directly by PayPal, our PayPal account is firstname.lastname@example.org.
If you do not want to enter your Credit Card
information online - it's ok - just place your order online and
pick the payment option "Credit Card by Phone" and we will call
you one your order is ready to ship.
No Sales Tax if ordering outside the state of
South Carolina. We also
do not charge Sales Tax to South Carolina Residents who have a valid
Non Taxable Transaction Certificate, on file with us.
SHIPPING and HANDLING
For orders within the US, we normally Ship by Priority Mail with a Delivery
Confirmation - ( 3 to 5 Day Delivery ). Most orders average about $ 5.85. Orders
under $10.00 will be charged $2.50 for Standard Postal Shipping.
You can upgrade this shipping to Priority Mail for an additional
cost - contact us. Our aim is to try and save you every
penny on shipping. We can also ship by UPS, Fed-Ex, upon request. Remember, orders
over $200.00 excluding shipping, gets FREE SHIPPING!! - USA ONLY!
Want it NEXT DAY, just call us at 843-832-5735, before 2pm Eastern Time, or email
us, and we will be happy to make your order a priority. No matter what shipping costs
appear on your order, if we can save you ANYTHING - we WILL!
We ship to almost all
international destinations that the US Postal Service delivers.
When you place an order - the shipping costs shown on your invoice
is for shipping in the USA Only. So, once your order is
filled, we will email you with your shipping options with costs.
Sorry, we do not ship to
East or West Africa.
We normally fill and ship orders
by the next day or the
following day, to the
latest, providing we have everything in stock. We may hold your
order or partial ship your order, since we are only 2
to 3 days away
from most of our suppliers and manufacturers. Backorders will shipped
by First Class Mail, at No Additional Shipping Costs
to You. Your email address will automatically be added to our
monthly specials list, which you can opt out at any time.
NON ON-LINE ORDERS
We prefer all orders go through the website to avoid any misunderstandings,
however, we do take Phone Orders from 9 am to 3 pm Monday through
Friday (Eastern Time). We also
accept orders by email to email@example.com, mail-in orders
and faxed orders:1-843-832-5735. Free Shipping does not apply in
the above cases.
Returns, Replacements and Refunds...
If you are not satisfied with your purchase, do not kick yourself!
After receiving your package, you have 3 days to inspect the items and call us to obtain an RA# (Retun Authorization Number), by calling
our toll free number 888.340.9293, to mail it back for a full refund, minus the shipping and damaged items fees. The RA# is good for 30 days
before it expires.
do not like what you received, you can send it back for an
exchange or replace it with another item however, you will be
charged a small shipping fee.
We will replace any item that is returned for
defects, within 30days, for the same item unless the original item is
out of stock or discontinued. We will not honor any returns that show abuse. We stand behind our products and if you receive
merchandise that is defective or broken in transit, call or email us within 3 days of
receiving your package and we will issue you a RA# (Return Authorization Number),
which you must write on your return package. So please - inspect the goods
received. You will have 30 days to return the items before the
Return Authorization expires. We will only exchange, replace or refund to the customer who we sold the product to. We do not accept international returns, due to costs.
If your returns are from an order that qualified for Free Shipping and the product total
falls below the required amount after your returns, then the Shipping Fee will be deducted from your refund.
Returns mailed late or without a Return Authorization # will be
subject to a 20% replacement / restocking fee and shipping charges,
Items returned to us that are
damaged due to improper packing, or items that have been tampered
with, modified or noticeably worn, will not be considered for
exchange/replacment or refund.
The Virtual Touch Inc.
109 Young Dr
Summerville, SC 29483
We hope you will take advantage of
our discounts and specials on our websites (including Dagicci.com).
Occasionally, we may send out an email with more "Special
Deals and Discounts" on both our websites. Theses discounts are 1
per household per website, and multiple orders to get multiple discounts will not
be honored. We will, however, combine your orders and ship them with
the discount noted. The Discounts do not apply to any special orders including our accessible charms. Sorry, there is no "Free Shipping" for
International orders. Remember, if you are paying
by credit card, we do not
charge your credit card until your order is ready to ship, so call
or email us if you want to add other items. Enjoy our "Specials" as
they are good deals!
Specials & Discounts
We apologize, however, at this time we do not have a paper catalog.
We are still in the process of getting all our products on the website,
and that is our number one priority. We still have tons of products
still waiting to go up.
We hope you enjoy the website and yes, those of you who are hard
to please, we want you to know that we also listen to all our customers
needs, so if you have a comment or complaint, send us an email at
These are items
that we do not normally carry in stock but we can special order it
for you. We will ask for your Credit Card information and charge
1.00 - which will be applied to your order upon shipment. If you
cancel the special order, after it has been received and packed, you
will be charged a 20% restocking fee, since we have to pay the same
to our manufacturers/distributors.
Shopping Cart Security
HTTPS in address bar when you check out? You are safe!. Also, always
look for a LOCK on the bottom right of your screen - no matter what
website you are purchasing from. We prefer to keep our customer information as
close to us as possible, due to all those security threats out there.
do not discriminate
based on race, sex, nationality, however, we do reserve the
right to refuse service.
Safety Compliance for our Charms:
Compliant with Lead and Cadmium Rule:
Sec. 101 of the Consumer Product Safety Improvement Act of 2008,
Public Law 110-314, 122 Stat. 3016
Lead Paint Rule: 16 C.F.R. 1301.1 (CFR is the Code of
We require that all our manufacturers/suppliers comply with the
above and all applicable rules, bans and standards under the
Consumer Product Safety Improvement Act (CPSIA) and all other
federal, state and local laws, statutes and regulations, for the
pewter charms and jewelry components that we carry.
We have been assured that the lead levels of
less than 100ppm (parts per million or 0.01% by weight) and
cadmium limit levels of .004% have been met in the charms we
This complies/satisfies all applicable rules and standards under the
Consumer Improvement Act (CPSIA)